ResaleAI - Major outage
ResaleAI
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ResaleAI's service providers
Third party integrations
This incident has been resolved.
We have made adjustments after system issues yesterday and are closely monitoring system performance today.
Some customers are experiencing service interruption. We are investigating.
A fix was implemented overnight and we are monitoring the situation.
We are experiencing degraded service. We are working to understand and resolve the issue.
This issue is resolved. All systems are operational
We have implemented a workaround to the Sign to Sell texting problem, and everything appears to be operating normally. We continue to monitor the situation.
We are continuing to investigate this issue.
Some stores have reported that they not able to text customers through Sign to Sell. These stores report that they CAN text customers from the texting screen. We suggest signing customers in manually using the "Create Customer" option until the issue is resolved.
No notices reported this month
The scheduled maintenance has been completed.
We have brought ResaleAI back online and are monitoring systems to ensure everything is running as expected.
Entering maintenance mode now. ResaleAI will be unavailable while we run these updates.
We are leaving ResaleAI up while finishing up preparations for the maintenance task.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will performing updates to core elements of our databases in preparation for a larger upgrade in coming weeks. During this maintenance time, ResaleAI will have periods of unavailability.
Jun 2018 to Aug 2018
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