ResaleAI - Operational
ResaleAI
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No notices reported this month
The scheduled maintenance was successful and is now complete. All systems are back online and working properly. It took a little longer than expected, but should not have impacted any store operations.
All systems are back online and we are monitoring to ensure all systems are working correctly.
The indexes have completed building. We are now running verification and testing and hope to be up shortly.
We are extending the service window an additional hour. The database migration has gone well, but we are still waiting for indexes to build before bringing systems back online.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
ResaleAI will be down for scheduled maintenance so that we can perform upgrades to our database cluster. All ResaleAI services will be unavailable during this time.
This incident has been resolved.
We believe performance has returned to normal (it may help to refresh the app). We are continuing to closely monitor.
We have seen elevated error rates, which may cause intermittent disruptions. Our team is actively troubleshooting now.
This issue has been resolved. The changes made last night have prevented the problem from returning.
The issue is currently resolved and system performance is back to normal. Our team is continuing to closely monitor.
We saw this issue appear again and are actively investigating currently.
Systems are operational again. This was a brief blip for a few minutes - if you continue to see issues, closing and re-opening the app to refresh should help. We are closely monitoring performance. Our team will be implementing several changes tonight while the stores are closed to ensure a smooth weekend.
We have received another report of disrupted service and are actively investigating now. This again appears to primarily affect the original version of ResaleAI.
The issue should now be resolved. A fix has been implemented, and systems have returned to normal. If you still see an issue, it may help to close and re-open ResaleAI again now to refresh. Our team is continuing to monitor performance.
The issue has been identified and a fix is in progress.
We have heard reports of a disruption in service, and our team is actively investigating. The issue appears to primarily affect the original version of ResaleAI more so than the beta version, but the beta version may still see slower performance as we troubleshoot.
We are continuing to troubleshoot and monitor. Currently, performance should be restored. It is possible there may be another blip as we continue to investigate (it may help to close and re-open the app).
We have seen elevated error rates, which may cause intermittent disruptions. It appears to primarily affect the original version of ResaleAI. Our team is actively troubleshooting now.
Aug 2021 to Oct 2021
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