ResaleAI - Notice history

Experiencing partial outage

ResaleAI - Major outage

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
Jan 2021
Feb 2021

Notice history

Feb 2021

No notices reported this month

Jan 2021

No notices reported this month

Dec 2020

Reports of service interruption
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    Although RAI is operating normally, we are continuing to monitor and investigate.

  • Update
    Update

    We are continuing to investigate this issue.

  • Investigating
    Investigating

    We have gotten reports that users have gotten errors on some pages of RAI. We are investigating the problem.

Issue with background processing
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results. It will take some time for our background job system to catch up.

  • Identified
    Identified

    We have identified an issue with our background processing system which is affecting the efficiency of some of our subsystems (particularly, uploading items from CamRAI to Shopify)

Known issues with recent SKIs
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    This issue has been identified and a patch deployed. We are monitoring to ensure that the problem will not happen again.

  • Investigating
    Investigating

    There is a known issue uploading recent products bought in DRS in the last few days. We are working to resolve this now.

Dec 2020 to Feb 2021

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