Notice history

CompletedMay 31, 2018 at 12:30 PMUTC
The scheduled maintenance has been completed.
UpdateMay 31, 2018 at 12:27 PMUTC
Verification is currently underway for the maintenance items.
In progressMay 31, 2018 at 12:00 PMUTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
PlannedMay 30, 2018 at 11:39 PMUTC
We are releasing an update to both Sign To Sell and ResaleAI that involves a change to an underlying piece of infrastructure. The changes the way ResaleAI handles websockets to power the "real-time" features of Sign To Sell for the customers' phones. There should be zero downtime during this maintenance window. * NOTE: We do not normally schedule a maintenance window to deploy updates to our software. This is being handled differently because it involves a change to the underlying infrastructure.

ResolvedMay 25, 2018 at 7:15 PMUTC
The system has returned to normal operation.
InvestigatingMay 25, 2018 at 6:57 PMUTC
We are currently investigating this issue.

ResolvedMay 25, 2018 at 4:26 PMUTC
This incident has been resolved.
MonitoringMay 25, 2018 at 2:59 PMUTC
System performance has returned to normal.
IdentifiedMay 25, 2018 at 2:44 PMUTC
We are aware of an increased rate of failed requests starting at 9:30am CDT.

CompletedMay 25, 2018 at 5:30 AMUTC
The scheduled maintenance has been completed.
UpdateMay 25, 2018 at 5:28 AMUTC
Verification is currently underway for the maintenance items.
UpdateMay 25, 2018 at 5:28 AMUTC
Finishing up the update process with zero downtime.
UpdateMay 25, 2018 at 5:06 AMUTC
The update is running successfully on the production environment. We are now performing some stress-testing.
UpdateMay 25, 2018 at 4:46 AMUTC
The update is running successfully on our staging environment. Updating the production systems now.
In progressMay 25, 2018 at 4:30 AMUTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
PlannedMay 25, 2018 at 3:54 AMUTC
We will be performing an update to the way database connections are managed under times of increased system load.

ResolvedMay 25, 2018 at 3:57 AMUTC
System performance returned to normal around 4pm CDT.
MonitoringMay 24, 2018 at 6:01 PMUTC
We implemented another modification to data handling at about 12:51 CDT. We believe this resolved intermittent performance issues from this morning. We are now monitoring the performance.
InvestigatingMay 24, 2018 at 4:59 PMUTC
We see evidence that some users are experiencing slow response. We are investigating and working to resolve it.

ResolvedApril 26, 2018 at 6:28 PMUTC
This incident has been resolved.
MonitoringApril 25, 2018 at 6:36 PMUTC
At 1:35 PM CST, the app is operating normally. We continue to monitor.
InvestigatingApril 25, 2018 at 6:17 PMUTC
It appears that the app was experiencing an outage for five minutes. We are investigating why.

No notices reported this month

ResaleAI - Notice history