ResaleAI - Major outage
ResaleAI
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ResaleAI's service providers
Third party integrations
ResaleAI is now operational. Our service provider has resolved the issue.
ResaleAI appears to be operational and we are continuing to investigate.
We have identified an issue with one of our service providers and are working with them directly
We are continuing to investigate this issue.
We are currently investigating the cause of a service interruption
We have corrected the secure certificate issue. Users should now restart their POSs and service should return as normal.
We are continuing to work on a fix for this issue.
There is a problem with a secure certificate because of support for Windows XP. We have identified the problem and are working now to correct it.
As of 2pm Central 10/12, we have put software in place to eliminate the problem of mobile carriers blocking our Sign to Sell texts.
We have changed the domain that is used in the link sent to customers. This should allow customers using AT&T to receive the check-in link.
Some text messages are being blocked by the customers cell phone provider. This is limited to some providers and only texts to initiate buys through Sign To Sell
The scheduled maintenance has been completed.
The database upgrade and cutover is complete.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We are migrating to a much more robust database system. ResaleAI will be completely unavailable for some or all of the maintenance window.
Sep 2018 to Nov 2018
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