ResaleAI - Report of increased errors – Incident details
Experiencing partially degraded performance
Report of increased errors
Resolved
Partial outage
Started about 1 year agoJuly 03, 2025Lasted 21 minutes11:3811:58 PMUTC
Affected
ResaleAI
Partial outage from 11:38 PM to 11:58 PM
Updates
Resolved
UTC
Resolved
UTC
This issue should now be resolved.
If it persists, you may need to fully close ResaleAI and reopen it:
- Look for the small “AI” icon in the very bottom right corner of the POS computer
- Click that “AI” icon, then click “Exit”
- Restart the ResaleAI app
If that does not work, please send our team a live chat or email support@resaleai.com and we can assist
Investigating
UTC
Investigating
UTC
We have heard reports of increased errors using ResaleAI POS, and our team is actively investigating now. We will post here as soon as we have an update.