ResaleAI - Sign to Sell texting problem – Incident details

All systems operational

Show current status

Sign to Sell texting problem

Resolved50 hours 10 minutes

Affected

ResaleAI

Operational from 3:09 PM to 5:20 PM

  • ResolvedUTC

    This issue is resolved. All systems are operational

  • MonitoringUTC

    We have implemented a workaround to the Sign to Sell texting problem, and everything appears to be operating normally. We continue to monitor the situation.

  • UpdateUTC

    We are continuing to investigate this issue.

  • InvestigatingUTC

    Some stores have reported that they not able to text customers through Sign to Sell. These stores report that they CAN text customers from the texting screen. We suggest signing customers in manually using the "Create Customer" option until the issue is resolved.