ResaleAI - Frequent 500 errors – Incident details

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Frequent 500 errors

Resolved189 hours 58 minutes

Affected

ResaleAI

Operational from 5:50 PM to 3:48 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    Some users reported receiving a 500 error on most/all pages. This was due to a regression introduced into the code that affects outdated RAI POS versions. We quickly identified the issue and have deployed a patch.