ResaleAI - Issue with background processing – Incident details

All systems operational

Issue with background processing

Resolved
Partial outage
Started almost 5 years agoLasted 2 days

Affected

Third party integrations

Operational from 8:54 PM to 8:54 PM, Partial outage from 8:54 PM to 4:14 PM

CamRAI

Operational from 8:54 PM to 8:54 PM, Partial outage from 8:54 PM to 4:14 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results. It will take some time for our background job system to catch up.

  • Identified
    Identified

    We have identified an issue with our background processing system which is affecting the efficiency of some of our subsystems (particularly, uploading items from CamRAI to Shopify)