ResaleAI - Reports of issues with beta – Incident details

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Reports of issues with beta

ResolvedDegraded performance46 minutes

Affected

ResaleAI

Degraded performance from 5:55 PM to 6:42 PM

  • ResolvedUTC

    This issue should now be resolved for all users. If you continue to see an issue logging on in the beta version of ResaleAI, please close and re-open to refresh. If it persists, please contact our team ans we can assist.

  • InvestigatingUTC

    We have heard a few reports of an issue affecting some users where they cannot enter a PIN to log on to the beta version of ResaleAI. Our team is actively investigating. In the interim: if your team is familiar with the older original version of ResaleAI, that is an option. To switch between the original version and beta version at any time, right-click along the top bar of the ResaleAI app, and click "Beta test mode" in the menu that will appear. We will post an update here when we know more.