ResaleAI - Partial outage due to service provider – Incident details

All systems operational

Partial outage due to service provider

ResolvedPartial outage15 hours 28 minutes

Affected

ResaleAI

Partial outage from 11:43 PM to 3:12 PM

ResaleAI's service providers

Partial outage from 11:43 PM to 3:12 PM

Hosting Provider

Partial outage from 11:43 PM to 3:12 PM

  • ResolvedUTC

    This issue was resolved by Heroku, and ResaleAI should be working normally. If you continue to see any issues, please close and reopen ResaleAI, and if issues persist contact support@resaleai.com

  • IdentifiedUTC

    Some users are not able to access ResaleAI right now due to an issue at one of our primary service providers (Heroku). If you experience this issue in-store, you can try closing and re-starting ResaleAI POS.