ResaleAI - February 27 2018 Service interruptions – Incident details

Third Party: Twilio → CARRIER NETWORK → SMS Long Code, North America experiencing degraded performance

February 27 2018 Service interruptions

Resolved
Operational
Started over 8 years agoLasted 16 minutes
Updates
  • Resolved
    UTC
    Resolved

    ResaleAI seems to be operating normally now.

  • Identified
    UTC
    Identified

    We are working to resolve service issues. There will now be a 10 minute downtime while we refresh some components.

  • Monitoring
    UTC
    Monitoring

    We had internal reports of downtime and as a precautionary measure added more resources to our servers. This required a reboot and resulted in a brief period of downtime for all stores. We are still monitoring the situation