May 24 Degraded Performance

Resolved

Degraded performance

Started about 8 years agoMay 24, 2018Lasted about 11 hours4:59 PMMay 25, 20183:57 AMUTC

Updates

Resolved
May 25, 2018 at 3:57 AMUTC
Resolved
May 25, 2018 at 3:57 AMUTC
System performance returned to normal around 4pm CDT.
Monitoring
May 24, 2018 at 6:01 PMUTC
Monitoring
May 24, 2018 at 6:01 PMUTC
We implemented another modification to data handling at about 12:51 CDT. We believe this resolved intermittent performance issues from this morning. We are now monitoring the performance.
Investigating
May 24, 2018 at 4:59 PMUTC
Investigating
May 24, 2018 at 4:59 PMUTC
We see evidence that some users are experiencing slow response. We are investigating and working to resolve it.

ResaleAI - May 24 Degraded Performance – Incident details