ResaleAI - Planned outage for database maintenance – Maintenance details

All systems operational

Planned outage for database maintenance

Completed
Scheduled for June 07, 2020 at 6:00 AM – 11:00 AM

Affects

ResaleAI

Under maintenance from 6:00 AM to 11:00 AM

Updates
  • Completed
    June 07, 2020 at 11:00 AM
    Completed
    June 07, 2020 at 11:00 AM

    The scheduled maintenance has been completed.

  • Update
    June 07, 2020 at 10:06 AM
    Update
    June 07, 2020 at 10:06 AM

    The database migration has been completed and data integrity checks have passed. At 4:45AM CST we restored access to an internal test instance of the application and verified that systems we working as intended. At 4:50AM CST we reconfigured all applications to talk to the new database cluster and removed access credentials for the old cluster. At that time, all applications were taken out of Maintenance Mode and became available for use. As expected, hundreds of point of sale systems reconnected within minutes.

  • Update
    June 07, 2020 at 6:04 AM
    Update
    June 07, 2020 at 6:04 AM

    All ResaleAI applications are now being put into maintenance mode and will not be available until the database migration is complete.

  • In progress
    June 07, 2020 at 6:00 AM
    In progress
    June 07, 2020 at 6:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    June 04, 2020 at 6:31 PM
    Planned
    June 04, 2020 at 6:31 PM

    We will be migrating our database cluster to a larger and faster set of servers.