ResaleAI - Reports of increased errors – Incident details

All systems operational

Reports of increased errors

Resolved
Partial outage
Started about 5 years agoLasted about 20 hours

Affected

ResaleAI

Partial outage from 7:02 PM to 3:08 PM

Updates
  • Resolved
    UTC
    Resolved

    We believe this issue is resolved. We made large changes last night that should help stabilize performance, and are continuing to monitor today. Keep an eye out for an email later today with more information from our team about recent issues.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Investigating
    UTC
    Investigating

    We have seen elevated error rates, which may cause intermittent disruptions. It appears to primarily affect the original version of ResaleAI and the DRS integration. Our team is currently investigating the cause of the issue.