ResaleAI - Buy Slips - Printing Bug – Incident details

Experiencing partial outage

Buy Slips - Printing Bug

Resolved
Operational
Started over 1 year agoLasted about 21 hours

Affected

ResaleAI

Operational from 6:22 PM to 3:25 PM

Updates
  • Resolved
    Resolved
    This issue related to buy slips sometimes not printing should be resolved. If you experience an issue, please send a live chat to our team so we can assist.
  • Monitoring
    Monitoring
    Our team has identified the cause of the issue related to buy slip printing and is releasing a fix. We will continue to monitor.
  • Investigating
    Investigating
    We have heard reports of some buys not printing slips during customer sign-in. Our team is currently investigating. We are working to resolve this as quickly as possible, and will update here once we have identified the issue.