Degraded service on August 20

Resolved

Partial outage

Started almost 8 years agoAugust 20, 2018Lasted 3 days7:09 PMAugust 23, 20184:01 PMUTC

Affected

ResaleAI

Updates

Resolved
August 23, 2018 at 4:01 PMUTC
Resolved
August 23, 2018 at 4:01 PMUTC
This incident has been resolved.
Monitoring
August 22, 2018 at 12:43 PMUTC
Monitoring
August 22, 2018 at 12:43 PMUTC
We have made adjustments after system issues yesterday and are closely monitoring system performance today.
Investigating
August 21, 2018 at 7:14 PMUTC
Investigating
August 21, 2018 at 7:14 PMUTC
Some customers are experiencing service interruption. We are investigating.
Monitoring
August 21, 2018 at 4:13 PMUTC
Monitoring
August 21, 2018 at 4:13 PMUTC
A fix was implemented overnight and we are monitoring the situation.
Investigating
August 20, 2018 at 7:09 PMUTC
Investigating
August 20, 2018 at 7:09 PMUTC
We are experiencing degraded service. We are working to understand and resolve the issue.

ResaleAI - Degraded service on August 20 – Incident details