ResaleAI - Elevated error rates – Incident details

Third Party: Twilio → CARRIER NETWORK → SMS Long Code, North America experiencing degraded performance

Elevated error rates

Resolved
Degraded performance
Started over 7 years agoLasted 7 days

Affected

ResaleAI

Degraded performance from 9:22 PM to 5:59 PM

Updates
  • Resolved
    UTC
    Resolved

    Resolved

  • Monitoring
    UTC
    Monitoring

    RAI has been operating normally since about 5:20 PM Central. We are continuing to monitor performance.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Investigating
    UTC
    Investigating

    ResaleAI is experiencing elevated error rates. We are investigating now