ResaleAI - Certificate auto-renewal failed – Incident details

This issue could have had a major impact. Fortunately, our automated systems alerted us to the issue and we were able to resolve it with almost no impact. Then we forgot to update the status page to say that the issue was resolved.

This incident has been resolved.

All systems are currently operating as expected with no workarounds required. We will continue to monitor the issue.

For anyone currently experiencing issues with ResaleAI, it is accessible via the address https://app.resale-ai.com

ResaleAI systems have been temporarily rolled over to a failover hosting service. All services should be restored, except for the check-in links customers receive via text messages for the STS buy sign-in process. We are still working to fail those over to backup systems.