ResaleAI - Planned outage for database maintenance – Maintenance details

All systems operational

Planned outage for database maintenance

Completed
Scheduled for June 07, 2020 at 6:00 AM – 11:00 AMUTC

Affects

ResaleAI

Under maintenance from 6:00 AM to 11:00 AM

Updates
  • Completed
    June 07, 2020 at 11:00 AMUTC
    Completed
    June 07, 2020 at 11:00 AMUTC

    The scheduled maintenance has been completed.

  • Update
    June 07, 2020 at 10:06 AMUTC
    Update
    June 07, 2020 at 10:06 AMUTC

    The database migration has been completed and data integrity checks have passed. At 4:45AM CST we restored access to an internal test instance of the application and verified that systems we working as intended. At 4:50AM CST we reconfigured all applications to talk to the new database cluster and removed access credentials for the old cluster. At that time, all applications were taken out of Maintenance Mode and became available for use. As expected, hundreds of point of sale systems reconnected within minutes.

  • Update
    June 07, 2020 at 6:04 AMUTC
    Update
    June 07, 2020 at 6:04 AMUTC

    All ResaleAI applications are now being put into maintenance mode and will not be available until the database migration is complete.

  • In progress
    June 07, 2020 at 6:00 AMUTC
    In progress
    June 07, 2020 at 6:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    June 04, 2020 at 6:31 PMUTC
    Planned
    June 04, 2020 at 6:31 PMUTC

    We will be migrating our database cluster to a larger and faster set of servers.