Issue with background processing

Resolved

Partial outage

Started over 5 years agoDecember 12, 2020Lasted 2 days8:54 PMDecember 14, 20204:14 PMUTC

Updates

Resolved
December 14, 2020 at 4:14 PMUTC
Resolved
December 14, 2020 at 4:14 PMUTC
This incident has been resolved.
Monitoring
December 12, 2020 at 9:10 PMUTC
Monitoring
December 12, 2020 at 9:10 PMUTC
A fix has been implemented and we are monitoring the results. It will take some time for our background job system to catch up.
Identified
December 12, 2020 at 8:54 PMUTC
Identified
December 12, 2020 at 8:54 PMUTC
We have identified an issue with our background processing system which is affecting the efficiency of some of our subsystems (particularly, uploading items from CamRAI to Shopify)

ResaleAI - Issue with background processing – Incident details