This issue was resolved by Heroku, and ResaleAI should be working normally. If you continue to see any issues, please close and reopen ResaleAI, and if issues persist contact support@resaleai.com

This issue was resolved as of yesterday around 5:30 pm central time.

The issue seems to be resolved. There was an outage with our cloud hosting provider (Heroku) which impacted ResaleAI. It appears to have been resolved, and the app should be working normally if you close and re-open ResaleAI again now. Our team is continuing to monitor.

This incident has been resolved. If you are experiencing an issue, please close and reopen the app. Please email support@resaleai.com or send us a live chat if issues persist.

We believe this issue has been resolved.

We have implemented a fix and believe it will resolve the issue for stores that experienced it, and will prevent new stores from experiencing this issue if they haven't all ready. Unfortunately due to the nature of the fix, it will take up-to an hour for all stores to be resolved. We are limited to a 1 hour wait for DNS records to fully propagate.

We are continuing to work on a fix for this issue.

We received reports RAI unusable with no styling info making the app look like weird text. Identified problem. Implemented fix. Waiting for DNS changes to propagate